Welcome to Toddra.
We are committed to providing a reliable and transparent shipping experience for all customers across the United States. Please review the information below to better understand how we process and deliver orders.

Shipping Area

We currently ship within the United States (USA) only.

Order Processing

Order Cut-Off Time

Orders placed before 03:00 PM (EST) are typically processed on the same business day.

Orders submitted after the cut-off time, on weekends, or during holidays will be processed on the next business day.

Handling Time

Our standard order handling time is:

• 1–2 business days

• Processing days: Monday to Friday

During high-demand periods, processing times may occasionally be slightly extended.

Shipping & Delivery Time

Standard Shipping

Estimated transit time after dispatch:

• 4–6 business days

• Shipping days: Monday to Friday

Total Estimated Delivery Time

Including processing and shipping, most orders arrive within:

5–8 business days

Please note that delivery times may vary depending on your location, weather conditions, holidays, or carrier-related delays.

Shipping Costs

Free Shipping

We offer free standard shipping on all orders over $100 USD within the United States.

Flat Rate Shipping

For orders under $100 USD, a flat shipping fee of:

$15 USD

will be applied at checkout.

Shipping Carriers

We work with trusted shipping carriers in the United States to ensure dependable delivery service.

Depending on your location and order details, shipments may be delivered through carriers such as:

• USPS

• UPS

• FedEx

• DHL Ecommerce

Carrier selection may vary based on shipping destination and logistics availability.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing available tracking information.

Please allow a short period for tracking updates to appear after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Toddra is not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.

Delayed Or Lost Shipments

While we work hard to ensure timely delivery, occasional delays may occur due to:

• Carrier disruptions

• Severe weather

• Public holidays

• High shipping volume

If your package appears delayed or lost, please contact our customer support team and we will gladly assist you.

Damaged Packages

If your package arrives damaged, please contact us immediately with photos of the packaging and product so we can review the issue and help resolve it quickly.

Currency

All prices displayed on Toddra are listed and processed in United States Dollars (USD).

Contact Us

Address: 6844 Bardstown Rd, #2361 Louisville, KY 40291, USA
Email: support@toddra.com
Phone: +1 (866) 890-1435
Mon – Fri | 9:00 AM – 5:00 PM (EST)